Back Office

Catch theft and bad behavior before they become losses

The feature that watches every move inside the restaurant — voids, refunds, discounts, drawer gaps, and odd shift patterns — and pings you the moment something looks off.

What the audit catches

Red flags raised automatically, with the cashier, shift, and amount on every incident.

Unusual voids

One cashier voiding more than peers? They surface to the top instantly.

Repeat refunds

Refunds with no clear reason, on old tickets, or from the same device.

Suspicious discounts

Manual discounts above the limit, repeating on the same guest, or outside promo windows.

Cash drawer gaps

Compares actual deposit to expected by shift. The cashier gets surprised, not you.

No-sale drawer opens

Every drawer open without a sale is logged with the cashier and the timestamp.

Cashier behavior score

Every cashier has a scorecard showing void rate, discount rate, and average ticket vs the team.

Watch dashboard

Every flag on one page, ranked by severity

Instead of reading thousands of activity log lines, you see only the real flags — with a direct link to the ticket, cashier, and shift.

  • Filter by branch, cashier, or shift
  • Status per flag: under review, closed, or escalated
  • Internal comments between managers before any decision

Real-time alerts

You hear about it before the shift ends

Tunable thresholds per flag type. When a threshold is crossed, an alert hits WhatsApp or email with the full incident record.

  • Different thresholds per branch and per role
  • Pause the suspicious cashier from specific payment methods
  • Full exportable log for a formal investigation

Preserved evidence

Every flag arrives with its proof

The original ticket, the modified ticket, device, location, timestamp, and user — all attached to the flag, turning a debate into a number.

  • Before/after snapshot of every modified ticket
  • Track everyone who opened a ticket, even read-only
  • Staff cannot delete entries that involve them

Try Wasla today

Ready to stop the leakage?

Start a free trial, or book a live demo and we will show you what audit catches that the daily report misses.

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Just one intro call. No spam, ever.

  • 14-day free trial
  • No credit card required
  • Cancel anytime
FAQ

Common questions

No. Audit runs in the background. You only open it when an alert hits or you want to review a shift.

They do not see flags or thresholds, but they know every action is logged — which by itself reduces attempts.

Yes, a flag can be linked to camera time so you jump straight to the moment of the incident rather than scanning hours of footage.

Yes — a downtown branch may need a higher void threshold than a quiet one. Every threshold is per-branch tunable.